I CAN'T UPGRADE TO MELODY SAUCE 2

If you are having trouble upgrading to Melody Sauce 2 and your serial number (license key) is not working, please follow these steps.

Load Melody Sauce 2 in your DAW. The authorisation window below will appear. Click the blue upgrade button:

You will now see the upgrade screen below:

Enter your Melody Sauce 1 serial number in the first white box. Make sure you have not added any spaces at the beginning or the end by mistake.

This will then make the second white box available for you to enter your Melody Sauce 2 Upgrade serial number.

We recommend that you enter your serials using copy and paste, rather than entering it manually, to help ensure that the serials are entered correctly.  

Click "Upgrade" to authorise Melody Sauce 2 (this requires an internet connection).

Please note that once you have successfully activated the upgrade, your original Melody Sauce 1 serial will no longer be valid and your new Melody Sauce 2 Upgrade serial will be your new serial.

FURTHER TROUBLESHOOTING

Serial invalid

If you get a "serial invalid" error when entering your serial number in Windows, see here:

https://evabeat.zendesk.com/knowledge/articles/360001601458/en-gb?brand_id=360000144577&return_to=%2Fhc%2Fen-gb%2Farticles%2F360001601458

Logic Pro

If you are unable to add your Melody Sauce 2 serial in Logic Pro, see here:

https://evabeat.zendesk.com/hc/en-gb/articles/9281477794577-I-can-t-add-my-Melody-Sauce-2-serial-in-Logic

You haven't received your serial

If you haven't received your Melody Sauce 2 serial number, see here:

https://evabeat.zendesk.com/hc/en-gb/articles/360001583877-WHERE-IS-MY-SERIAL-LICENSE-KEY-

Second computer

If you have already activated Melody Sauce 2 on one computer and are attempting activate Melody Sauce 2 on a second computer, simply enter your upgrade serial number in the first authorisation window. You do not need to follow the full steps for each subsequent computer!

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